Privacy Policy
Introduction
Future Full of Hope, PLLC has created this privacy statement in order to demonstrate our commitment to privacy to our customers and users of this website and the services offered by Future Full of Hope, PLLC. This Privacy Policy governs the manner in which Future Full of Hope, PLLC uses, maintains and discloses information collected from its customers and users of its website. This website is not directed at children under 15 years of age.
Information We Collect
Future Full of Hope, PLLC may request or collect your personal information in a variety of ways, including through online forms for requesting information or ordering products and services, and other instances where you are invited to volunteer such information. Some of the data we collect is information that identifies you personally, and may include name, e-mail address, telephone number, payment account information, and other information necessary to provide the services requested. Future Full of Hope, PLLC also maintains a record of contacts for customer or technical support.
Future Full of Hope, PLLC may also collect information about how you access the website through log files and the use of cookies, and through third party services such as Google Analytics. Such information may include standard information from your web browser (such as browser type and language), your Internet Protocol (“IP”) address, and the actions you take on FutureFullofHope.com.
Personal Data
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
· Information about the browser, network, and device
· Web pages you visited prior to coming to this website
· Web pages you viewed while on this website
· Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Financial Data
Future Full of Hope, PLLC may also collect financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that Future Full of Hope may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors, PayPall Business and IvyPay.
Mobile Device Data
Future Full of Hope, PLLC may also collect device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Customer Data
If a user creates a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include:
· Billing and shipping address(es)
· Details about the orders
· Email address
· Name
· Phone number
When you buy something on this website, we collect personal information to fulfill the order. We may collect information like:
· Billing and shipping address
· Details relating to purchase
· Email address
· Name
· Phone number
During the checkout process, the site may auto-complete your shipping and billing address by sharing what is being typed with the Google Places API and returning suggestions to improve the checkout experience.
When you submits information to this website via webform, we collect the data requested in the webform in order to track and respond to the submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
You may receive an automated email within 24 hours after abandoning your shopping cart, if all of the following occur:
· Enter your email address at checkout, or are logged into the customer account.
· Add a product which is in stock to the shopping cart.
· Close the browser or leave this website without completing the purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where they left off and complete their purchase.
We may email about an order or account activity. For example, we may email to share that:
· A user created a customer account
· A customer account password has been reset or updated
· A user made a purchase
· Order has shipped
It’s not possible to unsubscribe from these messages.
We share the contact information with Squarespace, our website hosting provider, so they can send these emails on our behalf.
Interaction data
This website includes commenting functionality on some pages which enables users to post comments. This website collects personal data when a user posts a comment, including:
· Name (which will be displayed as part of posted comment)
· Email address (optional, to notify if someone replies to the comment)
· Website URL (optional)
This website includes “likes” functionality on some blog posts which enables users to “like” a post. This website collects personal data when a user likes a post to try to prevent the same person from liking the same post during the same visit, including:
· Information about the browser, network and device
· Details about the web page or content shared or proposed to share
· IP address
We may send marketing emails, which the user can unsubscribe from by clicking the link at the bottom of the email. We share the contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site, these third parties may receive personal information, including:
· Information about the browser, network, or device
· Information about this site and the page viewing on it
· IP address
USE OF INFORMATION
We may use information collected about you via the Site to:
● Assist law enforcement and respond to subpoena.
● Compile anonymous statistical data and analysis for use internally or with third parties.
● Create and manage your account.
● Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
● Email you regarding your account or order.
● Enable user-to-user communications.
● Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
● Generate a personal profile about you to make future visits to the Site more personalized.
● Increase the efficiency and operation of the Site.
● Perform other business activities as needed.
● Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
● Process payments and refunds.
● Resolve disputes and troubleshoot problems.
● Respond to product and customer service requests.
Disclosure of your information
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Online Postings
When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
Third-Party Advertisers
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
Google Analytics
We use “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.
Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc.
We use the information received from Google Analytics only to improve services on this Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling the Google Analytics cookie on your browser (https://tools.google.com/dlpage/gaoptout/.)
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law. We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
TRACKING TECHNOLOGIES
Cookies and Web Beacons
A cookie is a piece of data stored on the user's computer tied to information about the user. This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Internet-Based Advertising
We may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.
Website Analytics
This website collects personal data to power our site analytics, including:
· Information about your browser, network, and device
· Web pages you visited prior to coming to this website
· Your IP address
This information may also include details about your use of this website, including:
· Clicks
· Internal links
· Pages visited
· Scrolling
· Searches
· Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
We may also partner with selected third-party vendors such Google Analytics to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors.
THIRD-PARTY WEBSITES
The Site may contain links to third-party websites and applications of interest, including advertisements and external services that are not affiliated with us. Once you have used these links to leave the Site any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children 15 and under. If you become aware of any data we have collected from children 15 and under, please contact us using the contact information provided below.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy./Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.
OPTIONS REGARDING YOUR INFORMATION
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by emailing support@futurefullofhope.com with the subject line “Withdraw Communications”.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Site you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.
Your Responsibility
You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home. You are also responsible for keeping your contact and payment information up to date. Certain information must be retained by Future Full of Hope, PLLC, even after termination of your account, in order for Future Full of Hope, PLLC to be able to provide the services requested, comply with its legal obligations, or to allow Future Full of Hope, PLLC to resolve disputes or enforce its agreements.
Contact us
Future Full of Hope, PLLC
964 High House Road PMB 2013
Cary, North Carolina 97513
Changes to this Privacy Statement
Future Full of Hope, PLLC reserves the right to change this Privacy Policy at any time, and such changes will be posted to the Future Full of Hope, PLLC website.
Questions
Any questions concerning this Privacy Policy may be directed by e-mail to support@futurefullofhope.com